Nexum − People solutions for business challenges

Blog

• März

  19
  2019
  

  A Journey of Change.

  What our client says about us. “If change management is not embedded in your organisation yet, Nexum puts in place the means for you to start building it on a solid foundation.” “Result-oriented and flexible, consultants work as if they were part of the organisation. They offer honest feedback to help people evolve.” Background. Our customer is a folding carton solution provider who operates several plants in various countries. In order to compete harder and maintain its position in the market, this company is initiating a transformation programme. The key objective is to develop a company-wide single approach. Improvement of the leadership culture is therefore central to the project as the organization seeks to make its processes more efficient and boost performance. The existing operational framework is scheduled to change. Along with creating a stronger Sales Team, the transformation programme includes developing a customer orientation strategy ...

  Written by
  Sybille VAN STEENBERGHE

• März

  05
  2019
  

  Changes coming soon? What to discuss with Staff.

  Being faced with a barrage of questions from anxious and defensive employees is certainly not a pleasant experience. Nor will letting things spin out of control under the highly misleading claim that change is not something to be discussed, only enforced. Resistance is the byproduct of a lack of awareness among employees[1]. Our partner PROSCI has collected most frequently asked questions and concerns and how to properly address them. Preparation is key. Here are a 5 key messages and a few guidelines we believe may greatly help approach open-ended or face-to-face discussions with confidence and determination. Business reasons or the “why” WE change. “Why is change happening now”, “what if we don’t change” and “what the rush” are just a few questions that fall under the heading of “business reasons”. Dialogue is key in mitigating the effects that a sudden sense of urgency may trigger. The effects of ...

  Written by
  Vincent PIEDBOEUF

• Februar

  19
  2019
  

  Making the most of the digital turn with Change Management (II)

  Digitalization is a long and above all holistic process. It takes a deep-seated reform that goes beyond technology to embrace new working routines and business culture.

  “If a company’s leaders are taking a technology view of digital transformation, they are doing it wrong.” George Westerman, MIT researcher and co-author of Leading Digital. In our previous article, we set out to explain how the digital turn disrupted the global economic landscape and why it is urgent to jump into the bandwagon or risk losing to smaller and highly reactive entities. Digitalization is a long and above all holistic process. It takes a deep-seated reform that goes beyond technology to embrace new working routines and business culture. At stake is customer experience excellence. In this second instalment, we tell you how to play your cards right. Key factor 1: Leadership and vision Hiring a Chief Digital Officer “won’t fix it”. Nor can a single person bear the weight of transformation, be (s)he the CIO, Marketing or IT Director. If the Board of Directors ...

  Written by
  Antoine WOUTERS