Webinars
Attend Nexum’s engaging, interactive change management webinars and access our growing on-demand webinar library.
Upcoming webinars
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Measuring Impact of Change Management - December 8th, 2023
In this webinar, we address the question any Change Manager should ask themself before starting any new change initiative. Defining success is a critical first step for measuring change management's contribution to the success of your project. If you do not clearly describe what success looks like, you will have a hard time demonstrating the contribution of change management. In this webinar, we will review how to define success, what roles to involve in your organization, how to explain to your sponsor, and what, how, and when to measure.
Past webinars
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Building Change Management Capability in Higher Education Organisations - December 1st, 2023
In this webinar, Emma de la Haye will be sharing insights into how you can build change management whilst successfully tackling some of the unique challenges that are faced within the Higher Education sector.
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Enabling Strategic Change Through Learning - November 17th, 2023
In this webinar, Prosci Europe's Change Management Expert Steve Ragg will show you how to put your learning team at the center of building change capability using Prosci's role-based change management training.
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12th Edition Best Practices Research - November 3rd, 2023
We look back at the main highlights of the twelfth edition of the Prosci study on best practices in change management. This post-COVID edition is shedding the most recent light on the current state of change management and adding new types of insights highlighting significant shifts in data.
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How to Build Change Capability with Structure and Intent - October 27th, 2023
Developing Enterprise Change Management (ECM) capability requires structure and intent. Applying change management on many individual projects or initiatives won’t accomplish your goal—an important mindset shift must occur. Join us for an interactive webinar to learn the framework, tools and conversations needed to develop a true ECM capability in your organisation.
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Activating Sponsors - October 13th, 2023
The fact that effective sponsorship is a top contributor to change success is no surprise. Neither is the fact that many change practitioners still struggle to get the caliber of sponsorship they need from senior leaders. In this webinar, we will guide you through specific actions you can take to enlist (with context and language), engage (in a symbiotic relationship), and empower (by building competencies) the leaders you need to step up as great change sponsors.
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Managing Resistance to Change - September 1st, 2023
Managing resistance is one of the most challenging jobs for a Change Manager and a Team Manager. However, it can change when you have a plan. It starts with accepting the following fact: resistance is a natural human response to change. It can be destructive, but when you manage it properly, resistance can be constructive and improve change outcomes. In this webinar, you will learn to identify symptoms, learn how to anticipate resistance, identify root causes of resistance, and engage the ‘right’ resistance managers to ensure change success.
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The Prosci Methodology - June 16th 2023
You’ve heard of the ADKAR Model, but did you know there’s much more to the Prosci Methodology? The Prosci Change Triangle (PCT) Model, the Prosci 3-Phase Process, and the ADKAR Model comprise the Prosci Methodology, which is used by more than 80,000 change practitioners around the globe. Whether you’re a seasoned practitioner or just starting your career, you want to watch this webinar!
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Integrating Change Management and Project Management - May 26th 2023
The PCT Model depicts the critical nature of the interrelationship between project management and change management. In this interactive webinar, we will dive deeper into the importance of these complementary disciplines that share a common objective – change success. Come with a project in mind to explore four key dimensions of integration: people, process, tools, and results.
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Fuelling the Ambition to be a Leader of Change - May 12th 2023
At Prosci, we talk a lot about change practitioners – individuals who are actively involved in the art and discipline of change management. But no matter where we sit in the organisation or what our full-time roles is, we can adopt foundational mindsets and behaviours that influence others to be leaders of change. In this webinar, we will introduce critical roles and how they work together to drive successful change. Join us to fuel your ambition to ‘be a leader of change’.
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Lunchtime Webinar: Introduction to ADKAR - Short Version - April 28th 2023
"ADKAR” is an acronym for the five outcomes an individual needs to achieve for a change to be successful: Awareness, Desire, Knowledge, Ability and Reinforcement. Developed nearly two decades ago, the Prosci ADKAR® Model is used by thousands of change leaders around the world to guide individuals through change while addressing roadblocks or barrier points along the way. In this 30-minute webinar, you will learn about the ADKAR Model, why it’s so powerful, and how it can be used to unlock individual change.
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ADKAR: A Model for Individual Change - Long Version - January 20th 2023
Why do some changes fail while others succeed? That is the central question that sparked extensive research over 20 years ago resulting in the Prosci ADKAR Model™. Successful change is rooted in how to facilitate change with one person. In this interactive webinar, we will learn about the foundation and universal application of ADKAR and focus on unlocking individual barriers to change through Awareness, Desire, Knowledge, Ability and Reinforcement. We will discuss ADKAR in the context of ‘who’ has to do their jobs differently and ‘how’ in order to drive better outcomes and sustainable organizational change.
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Five Tenets of Change Management - December 2nd 2022
We can never obtain 100% of the expected benefits of a project if we ignore the human part of it. This is where Change Management and the Prosci method come in. In this webinar, we will explain what Change Management is and why it is essential to your projects. We will also explore Prosci's 5 Tenets of Change Management and make a direct connection between the people side of change and successful outcomes. You will complete a real-time exercise you can use in your next "Why Change Management?"
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Managing Resistance to Change - October 28th 2022
Managing resistance is one of the most challenging jobs for a Change Manager and a Team Manager. However, it can change when you have a plan. It starts with accepting the following fact: resistance is a natural human response to change. It can be destructive, but when you manage it properly, resistance can be constructive and improve change outcomes. In this webinar, you will learn to identify symptoms, learn how to anticipate resistance, identify root causes of resistance, and engage the ‘right’ resistance managers to ensure change success.
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Activating Sponsors - October 7th, 2022
The fact that effective sponsorship is a top contributor to change success is no surprise. Neither is the fact that many change practitioners still struggle to get the caliber of sponsorship they need from senior leaders. In this webinar, we will guide you through specific actions you can take to enlist (with context and language), engage (in a symbiotic relationship), and empower (by building competencies) the leaders you need to step up as great change sponsors.
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An introduction to Agile Change Management - September 9th, 2022
Agile methodologies are here to stay because they allow business leaders to respond more quickly to rapidly evolving customers’ needs. And it provides crucial business benefits to those organizations that can apply it with success. Contrary to a commonly held belief, Agile methodologies are not restricted to Product Development. They affect the whole organization in almost every aspect. At the human level, every staff member will have to adapt the way they work to some extent. This webinar explains the key principles of adapting your Change Management practice to this highly dynamic work environment. Please note this webinar is given in English.
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The Value of Change Management - August 30th, 2022
Although Prosci research consistently shows the benefits of change management, it is not uncommon to hear some change practitioners saying that they struggle to get the support and investment they need for change management on projects because it’s still considered a “nice to have.” In this interactive webinar, we will teach you how to change the conversation and define change management’s value through different lenses, including return-on-investment. You will come away with a step-by-step approach for quantifying change management's contribution to a project and learn how to lead a conversation with internal stakeholders about the value change management brings to your organization.
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The Prosci PCT Model: Track your Project health - July 8th, 2022
The vast majority of projects do not deliver the expected outcomes because the human impact of these projects is underestimated or simply ignored. And even when you care about the people side of change, you are exposed to many risks of failure. If you want to manage them properly, we encourage you to use the Prosci Project Change Triangle (PCT) Model. It is a unified tool to track and manage the 4 aspects of your Project: Leadership (Sponsorship), Project Management, Change Management and, in the heart of the model, how you define Success. In this interactive webinar, you will learn about the PCT Model and how this simple but impactful model can be used to gain clarity and alignment on what a change aims to deliver and inform actions to improve project health over time.
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Integrating Change Management and Project Management - June 17th, 2022 - 1 PM to 2 PM
A project needs both the technical side and the people side to be a success. The technical side ensures that solutions are designed, developed, and delivered effectively. The people's side ensures that the solution is embraced, adopted, and used proficiently. So, both are important. But, bringing these two disciplines together can sometimes be a challenge. This webinar looks at how to integrate change management and project management across five dimensions to deliver benefit realization and a unified value proposition for change.
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Advanced Applications of ADKAR - May 20th 2022 - 1 PM to 2 PM
This interactive webinar brings you deeper into the application of the powerful Prosci ADKAR Model. You will learn how the apply the ADKAR Model from personal change towards organisational change management. How is it used to prepare, equip and support individuals through change to achieve organisational results? Some of the covered topics are: Advanced applications in project milestones, key roles activation, equipment of people managers and senior leaders to play their roles, and, as a change progress measurement framework.
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Defining Change Impact to Support our People Through Change - April 22nd 2022 - 1 PM to 2 PM
When we talk about change, we often consider it at organisational level – a new ERP, a new hybrid work model to be applied, an M&A, a new productivity suite – but change, ultimately, always happens at the individual level. What is the impact on Mathias, Khalid, Catherine, or Mads? Supporting people through their own change journey and measuring individual outcomes requires defining change impact for each person. In this new webinar, you will learn how Prosci’s 10 Aspects of Change Impact framework gives change practitioners a powerful tool to define both what is changing and what is not changing. This simple and effective approach for defining individual change impact can be used to drive improved results and outcomes.
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ADKAR: A Model for Individual Change - March 25th 2022 - 1 PM to 2 PM
Why do some changes fail while others succeed? That is the central question that sparked extensive research over 20 years ago resulting in the Prosci ADKAR Model™. Successful change is rooted in how to facilitate change with one person. In this interactive webinar, we will learn about the foundation and universal application of ADKAR and focus on unlocking individual barriers to change through Awareness, Desire, Knowledge, Ability and Reinforcement. We will discuss ADKAR in the context of ‘who’ has to do their jobs differently and ‘how’ in order to drive better outcomes and sustainable organizational change.
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Measuring Impact of Change Management - January 28th, 2022 - 1 PM to 2 PM (CET)
In this first webinar in 2022, we address the question any Change Manager should ask themself before starting any new change initiative. Defining success is a critical first step for measuring change management's contribution to the success of your project. If you do not clearly describe how success looks like, you will have a hard time demonstrating the contribution of change management. In this webinar, we will review how to define success, what roles to involve in your organization, how to explain to your sponsor and what, how and when to measure.
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Prosci's updated methodology - September 17th - 11 AM to 12 PM
You are probably familiar with the ADKAR® Model and the Prosci Methodology, but did you know that there is much more to this methodology? The Prosci Change Triangle (PCT) model, the Prosci 3-phase process and the ADKAR® model form the Prosci Methodology, which is used by over 80,000 change practitioners worldwide. In 2021, the Prosci Methodology has been updated to meet the evolving needs of clients. The core of the methodology remains the same, but the enhancements and tools make it more effective, actionable and accessible than ever. Whether you are a seasoned practitioner or just starting your career, join us in this webinar to learn how to achieve successful results using the enhanced Prosci methodology.
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Don’t let Culture be a tripwire for Change Management - June 14th - 1 PM to 2 PM
When we manage change, we manage people. And people are complicated creatures. One of those major complications is that we are not all the same. Culture interferes. So, if your change project crosses national, professional or organisational borders you can easily trip over cultural oddness you simply did not know about. In this webinar, we will introduce you to basic insights about culture as well a practical tool to apply cultural insight to change management work. Because basically – when we know our challenges, we can apply adaptations fairly painlessly. And since cultural aspects are considered to be very important by approximately 90% of change management practitioners, we should all gain from insights into how to tame this cultural beast.
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Why integrate Project Management and Change Management now? - May 27st - 1 PM to 2 PM
Project Management and Change Management are two complementary disciplines with a common objective: driving successful transformation. But in a time when many transformation efforts fall short, how do both disciplines work hand in hand to deliver the greatest value proposition? Come and listen to the one-hour conversation between Ashwini Bakshi, Managing Director Europe & Sub-Saharan Africa, at Project Management Institute, and Caroline Mørck Jensen, CEO of Nexum Group, and learn how the integration of both disciplines can help you exceed your future project objectives.
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Insights from Prosci’s Latest Best Practices Report - May 21st - 11 AM to 12 AM
Discover some of the best new findings from Prosci’s Best Practices in Change Management – 11th Edition. We will review a variety of research-based topics and identify bite-sized, actionable insights to target specific challenges. Learn about the research process that has taken place over 20+ years and the data that comprises the largest body of knowledge on Change Management. Come hungry for innovative ideas and sample some new data that will satisfy your appetite to improve change outcomes.
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How Leaders Become Better Coaches – Virtually - March 22nd - 1 PM to 2 PM
There is widespread agreement that change is more successful when leaders move away from being constantly directive and instead, coach their employees and colleagues. Traditional performance reviews are moving to frequent discussions about work. These discussions are mutual explorations of how to make things better, rather than one-way streams of advice. Since current circumstances have changed the ease and frequency of people getting together face-to-face, in groups, the question has become, “Can you teach leaders to be better coaches virtually, when they are physically distant from each other?”
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Fuelling the Ambition To Change How We Do Change - February 15th - 1 PM to 2 PM
As you build your strategies and plans for 2021, let us have a deep look at the bedrock mindsets and the actions you can take to fuel the ambition to ‘change how we do change’. Organisations already building change capability are in a better position to meet the changing demands of a constantly shifting world. Others are discovering how essential building organisational change capability is key to continued recovery, resilience and growth.
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ADKAR® : A Model for Individual Change - January 18th 2021 - 1 PM to 2 PM
In this interactive webinar, you will discover the foundation and universal application of the ADKAR Model for individual change. In other words, we answer the question: how can you use ADKAR to drive personal and professional change? The Prosci ADKAR is one of the most widely used change management models and it has enabled people all around the world to successfully move forward and drive better outcomes through Awareness, Desire, Knowledge, Ability, and Reinforcement.
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Integrating Change Management and Project Management - December 14th 2020 - 1 PM to 2 PM
A project needs both the technical side and the people side to be a success. The technical side ensures that solutions are designed, developed, and delivered effectively. The people's side ensures that the solution is embraced, adopted, and used proficiently. So, both are important. But, bringing these two disciplines together can sometimes be a challenge. This webinar looks at how to integrate change management and project management across five dimensions to deliver benefit realization and a unified value proposition for change.
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Reinventing the workplace in a COVID World: Insights from Strategic Change Leaders - November 9th 2020 - 1 PM to 2 PM
Organizations are slowly returning to the workplace. It has been a big change for us all. A big bang move from working together to working apart. In this webinar, we will explore why the return will be hybrid and discuss the ripples and ramifications. We will share insights from strategic change leaders in several organizations – both large and small – and how they plan to support, equip, and enable their people through the changes ahead.
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Change saturation & Managing in uncertain times (in French) - October 28th 2020 - 3 PM to 4 PM (Brussels Time zone)
Today, a project of change is underway, a second one is overlapping, a third one has been abandoned... Change happens all the time! Unfortunately, most of the time, there is saturation or even exhaustion of the teams in relation to change! Discover the keys to managing this saturation to change and managing your teams in this context of uncertainty.
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Change Management in an Agile environment (French speaking session) - September 24th 2020, 1 PM to 2 PM
Applying Change Management in an Agile environment presents exciting challenges for change practitioners. In this webinar, you will learn how the Prosci ADKAR Model, 3-Phase Process, and the Five Levers of Change Management come to life in a project using an Agile methodology. We will also explore findings from the research including common obstacles, sponsorship challenges, resistance management, and what to do differently. The webinar will be given in French by Nadia Fiems, Change Consultant and Expert in Agile Transformation and Céline Simon, Senior Change Consultant and Leader of the French Team.
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Change Management in an Agile Environment - September 11, 2020 - 1 PM to 2 PM
Applying Change Management in an Agile environment presents exciting challenges for change practitioners. In this webinar, you will understand how to integrate Agile in your Change Management practices and learn how the Prosci ADKAR Model, 3-Phase Process, and the Five Levers of Change Management come to life in a project using an Agile methodology. We will also explore findings from the research including common obstacles, sponsorship challenges, resistance management, and what to do differently. The webinar will be given in English by Nadia Fiems, Change Consultant and Expert in Agile Transformation and Eric de Vries, Senior Change Consultant.
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Resistance Management – Most recent insights (in French) - July 10 - 1 PM to 2 PM
For those of you who may not be as familiar with the Prosci methodologies, research has been the core of the business since their inception in 1994. By studying what change leaders are doing that works well and what doesn’t, and how to implement change most effectively, best practices are derived and create repeatable, scalable ways to manage the people side of change. In this webinar, you will get a glimpse at the most recent insights about managing resistances out of the latest edition of Prosci ‘core study’, published in February of this year.
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Resistance Management in practice (in French) - June 19 - 3pm to 4pm
Managing change and the resistance that results from it is not easy, whether you are a team manager, a member of an HR department, or any other role in the company. The crisis and the release of containment we are going through are further proof of this. So how can we anticipate resistance? What tactics can be used to prevent them? How do I react when I have to deal with them? How do I communicate? After this webinar, you will be able to set up concrete actions to manage resistance in a collective or individual way. Icing on the cake, some actions are just as effective in private life! In this webinar, we will share with you good practices and tools that will help you prevent and deal with resistance, around a current topic: the release of the containment period.
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How to Manage Resistance (in French) - June 5 - 1pm to 2pm
This webinar will be a discussion on how to anticipate resistance, identify root causes of resistance, and engage the right resistance managers to ensure change success.
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Defining Change Impact to Support our People Through Change (in French) - January 31 - 1pm to 2pm
Supporting people through their change journey and measuring individual outcomes requires defining change impact for each person. In this webinar, learn how a Change Impact framework gives change practitioners a powerful tool to define both what is and what is not changing.
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Craft a Compelling Why (in French) - January 17 - 1pm to 2pm
We are great at explaining the "what" of a change project or initiative, but we often don't focus on the one message that inspires people to take action: the "why" of the change. This webinar helps you to begin crafting your why and offers insights from others who are doing the same.
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How to use the ADKAR model (in French) - November 29 - 1PM - 2PM
The Prosci ADKAR Model describes the five building blocks of successful change at the individual level. In times of change - whether at home, in the community or at work – people need Awareness, Desire, Knowledge, Ability and Reinforcement to successfully and sustainably change. This webinar presents the ADKAR Model in detail and walks you through applying the model to your own change. You will understand how to use ADKAR to pinpoint where you may be struggling with a change and how to overcome change challenges.
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Define the value of Change Management (in French) - September 13 -1PM-2PM
There are rarely challenges to proving the ROI of project management, but change management still faces the challenge of justifying the return on the budget, time, work and effort required to manage the people side of change. This ROI of change management isn’t difficult to find, it’s the additional value created by a project due to employee adoption and usage. In this webinar we will walk you through how to express a quantified value for change management's contribution to a project.
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Stop talking about what you do, start talking about what you deliver
If you ever struggle to get buy-in and commitment to change management; if you feel challenged about the value and importance of change management; if you are tired of being the last on the agenda and the first off the agenda, don’t miss this webinar. Learn how to gain credibility and commitment by changing how you talk about change management. By shifting from talking about “what you do” to talking about “what you deliver“ you can earn a permanent seat at the table and show the value of change management within the context of project success.
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Building your Business Case for Change Management (in French)
There are numerous ways to tell the story of change management, but a business case, because of its formality, structure and familiarity, is a very effective tool for gaining support and funding. Presenting a formal business case for change management to a project leader or senior leader can earn you the resources and time needed to properly implement change management. In this session we will review crucial data and information you need to include in your business case to create an effective argument for change management.
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Standup a CMO
Change Management Offices (CMOs) come in all shapes and sizes and there is no definitive guide for how one should be structured. Building the best CMO for your organization requires consideration for how it can fit holistically within your structure to accomplish your enterprise change management goals. This webinar will help you find the answer to building your optimal CMO.
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Presentation of the program "Resistance Management workshop" (in French)
Demandez à n'importe quel manager quelle est la partie la plus difficile quand il doit gérer les changements et il y a de fortes chances que la réponse soit: gérer la résistance. Le changement est généralement associé à l'incertitude, le stress et le plus souvent, à une crise de confiance à laquelle il faut s'attaquer de front. En résumé, la résistance fonctionne comme une stratégie de survie face à la turbulence qui secoue les structures existantes. Lors de cette journée d'apprentissage, les participants vont apprendre à être à l'aise avec les résistances collectives grâce à la réalité virtuelle qui va leur permettre de se connecter à leurs émotions. Ils apprendront également à diagnostiquer les résistances individuelles et quelles techniques et attitudes adopter à partir de leurs exemples concrets. Ils repartiront avec un plan de gestion des résistances conçu pour obtenir les résultats escomptés du projet. Vous voulez en savoir plus sur cette formation? Venez nous rejoindre et nous allons détailler les éléments suivants: -A qui s'adresse cet atelier? -Quels sont les objectifs? -Quel sera le processus? -Quel est le programme?
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Presentation of the program "Joint supervision of change practices"
Knowing about the fundamentals of change management does not necessarily mean implementing a successful change management strategy. We believe that it can sometimes be very useful to share best practices and discuss innovative solutions with other change managers. This is why we have developed a journey of 3 half days workshop during which we will make reference to the change management fundamentals according to your needs and we will reinforce your efficiency to implement your change management strategy. You want to know more about this journey? Come and join us and we will detail the following elements: - Who is this workshop addressed to? - What are the objectives? - What will be the process? - What is the agenda?
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Develop role based skills in change management (in French)
Les entreprises aptes au changement sont allées au-delà d’un noyau de praticiens experts et ont étendu leurs compétences en gestion du changement à travers toute l'organisation. La recherche met en évidence la nécessité d’un système actif comprenant les cadres supérieurs, les managers, les équipes de projet et les collaborateurs pour mener avec succès une entreprise en période de changement. Au cours de cette session, découvrez pourquoi chaque rôle est crucial lors du changement et comment développer les compétences en changement sur base des rôles dans le cadre du Change Management au niveau de l’entreprise.
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For a shared understanding of organizational maturity for change (in French)
La capacité de gérer efficacement le changement organisationnel est un facteur clé d'agilité organisationnelle, d'atténuation de la saturation, un avantage concurrentiel et un facilitateur de progrès stratégique. Mais pour développer cette capacité, il ne suffit pas d'en parler. Cela nécessite de la structure et des intentions. Durant ce webinar, nous passerons en revue les outils, les tactiques et les approches permettant d'accroître la maturité de l'organisation. Nous explorerons six thèmes universels issus d'innovateurs et d'adopteurs précoces qui augmentent leur maturité, et appliquerons chacun de ces thèmes à votre situation personnelle. Vous apprendrez également à évaluer votre maturité actuelle et à tirer parti de l'audit comme base de référence pour guider leurs efforts et suivre leurs progrès.
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Organizational agility as a strategic imperative (in French)
Dans un environnement en constante évolution, l'agilité organisationnelle est devenue un impératif stratégique pour les organisations. Dans ce webinar, nous explorons pourquoi l'agilité face au changement est cruciale, ce que cela signifie réellement ainsi que les attributs/caractéristiques d'une organisation agile.
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Change Management takes Change Management (in French)
Découvrez les principes clés du sponsoring, du WIIFM spécifique au public, de la communication, de la gestion de la résistance et du renforcement lorsque vous mettez en place du Change Management dans votre organisation. Le modèle ADKAR de Prosci et les 10 aspects de l'impact seront également discutés.
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Agile and Change Management (in French)
Ce webinar présentera l'intersection entre le Change Management et Agile. Nous utilisons des éléments de la recherche et mettrons en évidence des approches pour mieux intégrer le volet humain du changement dans vos efforts de développement basés sur Agile.
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5 fundamental tenets of Change Management (in French)
Durant ce webinar, nous vous présentons les 5 principes fondamentaux du Change Management qui aident à comprendre le "quoi" , le "pourquoi" et le "comment" du Change Management. Ce webinar vous aidera également à appliquer ces principes fondamentaux à l'une de vos initiatives.