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July01
2022
The 9 best Change Management resources in June 2022
The 9 best Change Management resources in June 2022 We continue to post the best change management articles, podcasts and videos each month. Because although our discipline is maturing, we need to continue to share our knowledge and experience with each other, so change management becomes the must-have recognised competitive advantage I think it is. And because work will be so much more fun if we make our necessary changes in the best possible way. We have curated 9 resources, which are worth reading if you want to stay on top of what is going on in change management. Good reading… 1. TIM RYAN. CEOs Here's How to Lead in an Era of Constant Change This article was published in Harvard Business Review and is about how to lead in an era of constant change. The article is about that change is difficult — and managing through it might ...
Written by
Morten Kamp Andersen -
June13
2022
"You will fail without a change sustainment plan": the most advanced tools to succeed.
Embarking on a change journey is the closest thing to running a marathon. It requires drive, training, ability, consistent efforts, and the will to push through fatigue. But unlike marathons, the finish line isn't clearly signposted. And more importantly, it should not be mistaken for technical implementation completion. Consider the standard start-to-finish sequence in project management. After careful planning, the change project typically enters one or multiple "3-D cycle(s)" whereby dedicated teams Design, Develop, and Deploy the solution. All done? Not really. You will have to go the extra mile to sustain outcomes. There is no getting around this golden rule. Without solid reinforcement strategies, only 17% of change projects deliver on their promises With successful sustainment, however, figures jump to a whopping 70%. The bottom line is that people are creatures of habits. Releasing pressure too quickly always places the whole initiative on a slippery ...
Written by
Morten Kamp Andersen -
June01
2022
The 11 best Change Management resources in May 2022
The 11 best Change Management resources in May 2022 "Change hurts. It makes people insecure, confused, and angry. People want things to be the same as they've always been because it makes life easier. But, if you're a leader, you can't let your people hang on to the past". This quote by former US Navy Seal Commander Richard Marcinko is often used in change management. I personally feel it is too negative about people's willingness to make a change. I don't think that changing the company's time registration system or adding a new button to the CRM interface will hurt most people. But change is sometimes hard, and it does require leadership. We have curated 11 resources, which are worth reading if you want to stay on top of what is going on in change management. 1. LISA KEMPTON. 5 ways to help sponsors build a coalition of support ...
Written by
Morten Kamp Andersen -
May19
2022
This is how they used Change Management to shift mindsets and succeed.
Executive Summary Nexum's case studies offer practical insights for organisations wishing to make changes that stick. Why should I read? Type of change. Against a backdrop of a corporate merger, this IT-driven change involved the implementation of a new operating model (TOM) whose effectiveness largely depended on mindset shifts. An exciting case study packed with human challenges that teaches a lot about how Change Management can create a fertile ground for adopting new processes, roles and behaviours. What success looks like. In the IT department, where many efforts went into preparing and managing the change, results show a massive difference in terms of adoption and engagement compared to the rest of the organisation. An engagement survey conducted before CM solutions were deployed suggested a modest progression in only 4 out of 11 categories under scrutiny. A second mirror survey carried out at the two-year ...
Written by
Pauline NAVEAU et Vincent PIEDBOEUF -
April29
2022
Upgraded Tools to successfully Manage the Change, with PROSCI.
Joining us right now or just discovering this series? We are halfway through PROSCI 3-phase process. Our last blog offered plenty of advice on how to design the "best fitted" approach to preparing for the change with PROSCI's refreshed Methodology. Let's now dive into the nuts and bolts of Phase 2: "Managing the change". In this fourth instalment, you'll learn how to drive adoption and utilisation by creating, implementing and adapting plans to help people and the organisation navigate ADKAR transitions. Managing the change is the art of connecting the "how" to the "who". Organisations don't change. People do. Get familiar with the new ADKAR Blueprint for structuring the change. Discover a refreshed set of Change Management plans. Find out how to track your performances to optimise for success and adapt your plans to stay the course. Plan and act. Key question: What will we do to support ...
Written by
Morten Kamp Andersen -
April01
2022
The 10 best Change Management resources in March 2022
The 10 best Change Management resources in March 2022 "To improve is to change; to be perfect is to change often". This quote by Winston Churchill is a bit misleading because we will never be perfect. But I do believe that we are in a time where we are required to change how we work often. Also, a bit too often for my liking. We must, therefore, as a community, continue to consider how we evolve this discipline called Change Management. Thanks for all the great articles which you continue to write, and thanks for all the comments and questions you pose to the status quo. Let's continue to evolve. These resources are some of what make our discipline better. Let me hear your comments to them. 1. CARL RHODES. How technology is transforming change management from an art to a science. Carl is Managing Director with EY ...
Written by
Morten Kamp Andersen -
March31
2022
How Prosci’s refreshed methodology improves the preparation of the change.
All the tools to complete Phase 1, "Prepare the Approach".
Welcome back to our series dedicated to updating (or building!) your Change Management toolkit. In this new instalment, we guide you step by step through the process of preparing for the change (*Phase 1 – “Prepare the approach”, updated PROSCI 3-phase Process*). Driving successful change requires quite a lot of work upfront. Yet, too many organisations are trying to figure out the right mix of actions and tools on the go. With PROSCI's updated methodology, we've got your back covered. This is your cheat sheet to get into the starting blocks in the best possible conditions. Define the vision. Define the impact. Define the approach. Lay solid foundations for the change and win the long-distance race. Step 1. Define success (and connect people to the vision). Define and refine your vision. A clear-cut vision gives your organisation a clear future. What are you trying to accomplish? ...
Written by
Renaud de Lombaert -
March01
2022
The 11 best Change Management resources in February 2022
The 11 best Change Management resources in February 2022 Last year, I made a comment about how surprised I was by the lack of good articles about change management. I take that back. February was a month full of great Change Management resources. And I have not even covered webinars and conferences, which also offers insights, case studies and workshops. We have curated eleven articles, which are worth reading if you want to stay on top of what is going on in change management. 1. AL LEE-BOURKE 10 Tips from psychology every change leader should know Can people actually change? asks Al Lee-Bourke from Microsoft on Prosci's blog. In psychology, there's a concept called "plaster versus plastic, " which was hotly debated by scholars. Are we like plaster in that we "set" at a certain age, and we can't change after that? Or are we like plastic, where ...
Written by
Morten Kamp Andersen -
February22
2022
Change Management: Results With and Without. A Case Study.
Nexum's case studies offer practical insights for organisations wishing to make changes that stick. Executive Summary Why should I read? To get a real-life example of what can happen without a structured approach to managing the change. We uncover the difference in outcome between two organisations seeking to deploy the same technological solution to a recurrent and common issue in the personal care service sector. Highlights: In one case, the implementation phase proved much longer than expected. Only half of the staff was or stayed on board. The gulf between the target set and the number of people proficiently using the change kept widening every day. The second case shows adoption and utilisation rates close to 88%. A clear CM plan with actionable strategies delivered expected results on time. For a complete overview of what a successful CM plan looks like, please see Keys to application. Background ...
Written by
Nelly Tire and Vincent Piedboeuf